Patient Safety Collaborative

The safety of patients sits at the heart of healthcare and is a critical thread running through all our work.

ICHP, as the North West London Health Innovation Network, hosts the NW London Patient Safety Collaborative (PSC). Working in close collaboration with the NW London Integrated Care Board and system stakeholders, we are funded by NHS England to deliver national improvement priorities.

The PSC aims to address key safety issues and achieve better clinical outcomes and experience for patients across NW London by:

Embedding quality improvement methods
Strengthening ways of working
Sharing good practice across the system

Our team of experts have a range of experience and skills in quality improvement, systems thinking, stakeholder engagement and pathway co-design.

Want to learn more about how you can work with us? Email shakti.dookeran@imperialcollegehealthpartners.com.

National priority areas

Our work is focused on four national priority areas. By March 2025 working with system partners we aim to:

Maternity and Neonatal:

Improve the safety and outcomes for all women, babies and families across NW London and contribute to the national ambitions to reduce rates of preterm births from 6-8%, and the rates of maternal and neonatal deaths, stillbirths and brain injuries that occur soon or after birth by 50%.

Medicines Safety:

For every two people prescribed psychotropic medication, one will experience side-effects that significantly lower their quality of life—harm that could be avoided with non-pharmacological support.
The MedSIP programme for 2025–2026 aims to reduce harm from psychotropic prescribing for behaviour that challenges people with a learning disability across NWL by co-designing a shared system-wide vision and action plan.
We will engage senior leaders, map current practice and assets, and work in partnership with existing networks to drive targeted improvements, support national medicines safety priorities, and enable coordinated, multi-agency support across the pathway of care.

System Safety:

Support seven NW London secondary care providers to embed and sustain Patient Safety Incident Response Framework (PSIRF) through the set-up of optimal conditions for patient safety and quality improvement.

Support the testing phase of PSIRF pilot in primary care.

Managing Deterioration:

Reduce deterioration-associated harm by improving the prevention, identification, escalation and response (PIER) to physical deterioration through better system coordination across ICS and four NW London Trusts involved in the Martha’s Rule pilot.

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How we work with system partners

Discovery: Collate and analyse complex to better understand challenges to inform meaningful improvements.
System convenor: Establish communities of practice and facilitate shared learning events.
Horizon scanning: Identify and disseminate good practice (local and national)
Implementation: Quality improvement, culture & leadership, system thinking, pathway mapping & co-design, development of bespoke resources.
Evaluation and impact: qualitative and quantitative (includes PPIE) measurement plan and publication of case studies.