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Privacy Notice: Imperial College Health Partners

1.    Overview

This Privacy Notice covers any personal data that Imperial College Health Partners Limited (“we”) process when you as a visitor access our website, and any subsequent communication as a result of that. 

We take our responsibilities under both the General Data Protection Regulation and Data Protection Act 2018 very seriously. You can be assured that your information will be used appropriately and in a lawful manner and always in line with data protection legislation. We will store your data securely with appropriate safeguards in place to protect it against unauthorised or unlawful processing.

2.    What personal data is being used?

When accessing our website, cookies will be used in order to allow basic functionality. We also use analytical cookies. 

The information we obtain are from:

  •   Cookies

– Strictly necessary cookies

– Statistics cookies

– Analytical Cookies

  • First Name
  • Last Name
  • Email address

The information above will not be made available to any third parties save for purposes necessary in order to fulfil our contractual obligations, to you. Where information is shared, it will be done on strictly need-to-know basis and limited to what necessary.

3.    How will your personal data be used? 

Your cookies will be used for strictly necessary purposes in order for our website to run effectively and for  you (as the viewer) to be able to access the website.

Analytical (also statistical cookies) collect information about how a viewer uses a website, such as which pages you visit, and which links a viewer clicked on. Analytical cookies track when a viewer visits a site for the first time, as well as when they are a return viewer to the site. These cookies also track how long a viewer spends on a site at a given time. These cookies also track what link a viewer clicked on to access the site, and what keywords (if any) were used to generate the search. However, none of this information can be used to identify a person. It is all aggregated and, therefore, anonymised. 

Other personal data will be used to facilitate the communication of our newsletter to our subscribers. We will use your name and email address for this purpose. You have the option to unsubscribe at any time. 

4.    What is our lawful basis for processing your personal data?

We rely on the following lawful basis to process your personal data under the General Data Protection Regulation:

  • Article 6(1)(a);
  • Article 6(1)(f);

5.    How long will we retain your personal data for?   

Your personal data will be kept in line with our statutory and organisational retention schedules and any legal obligation placed on us to keep your records.

6.    Who do we Share your personal data with?    

We use third party suppliers to process data under contract to provide our services (“processor(s)”), and we share the absolute minimum personal information required as part of this process. 

As part of our newsletter communications, we use a processor for the purpose of sending newsletter communications to individuals who have consented into receiving the newsletter.

The processor we use for this service is Mandrill/Mailchimp (The Rocket Science Group LLC), who are based in the United States of America. As such, the data will be transferred outside of the EEA. However, we do have in place Standard Contractual Clauses (for the transfer of personal data to processors established in third countries under Directive 95/46/EC) in place with our data processing agreement with Mandrill/Mailchimp. This allows us to lawfully transfer the required data to Mandril/Mailchimp even though they operate outside of the EEA.

We may also be required to share your personal information with law enforcement agencies, regulators, courts or other public authorities if we have to by law. Where we are required to do so by law, we will only share what is necessary.

7.    Your personal data Rights

You can find out more about your rights by visiting the Information Commissioner’s Office’s website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

8.    Making a Complaint

Should you have any queries about the how your information is used then please contact our team at: 30 Euston Square, London NW1 2FB 

Or email: ea@imperialcollegehealthpartners.com

If you still remain unhappy with the answers provided, after engaging the team above, you can make a complaint directly to our Data Protection Officer at:

dpo@Informationgovernanceservices.com 

You can also contact the ICO for further information or to make a complaint:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website