Keeping progress alight, while the frontline firefights

by Axel Heitmueller, Managing Director

Innovation takes time and headspace, so whilst our brilliant frontline colleagues focus on the immediate firefighting, it is important that those of us with the capacity, capabilities and remit to keep implementing new ideas, testing new solutions and making more use of the data available to us, so that come Spring our system will be in a position to benefit from innovations that will deliver more proactive, preventative care. 

If you have a new idea or a problem we can help to solve, get in touch.

Smart use of data for proactive and preventative care 

The data capabilities afforded us by the Discover-NOW hub is enabling the development of a series of dashboards that will support prevention-focussed case finding in cardiovascular disease and asthma. Using real-world evidence as the starting point for transformation, we will support primary care clinicians to translate that data into actionable insights, allowing them to focus on case finding, risk stratification and medicines optimisation, which helps to prevent adverse health events in our population and relieves pressure in other parts of the system. Read more about our data capabilities and get in touch if you would like to learn more about how this resource could support you. 

Facilitation of sharing best practice 

Earlier this month, we convened a North West London-wide Clinical Effectiveness group (CEG) to ensure that everyone benefits from the wealth of excellent practice and innovative ideas that lives in pockets across our locality. This initial session focussed on learning from our London colleagues in NEL and SEL, and defining what a NWL approach should look like. By sharing what is working, but also what we need to do differently, and learning from each other, we can all benefit from innovation and spread new ideas and best practice more effectively. The outputs from the session are being worked up into an action plan, that will be shared with colleagues shortly. If you would like to learn more about a NWL CEG approach, email

Engagement to inform transformation 

The NHS responds to more than 110 million emergency calls or visits every year. Urgent and emergency care is in desperate need of transformation, and the London region is focussed on an innovative approach to improving services for patients and staff. We have been commissioned to deliver recommendations for innovative transformation in emergency care. To get to the heart of the issue, we conducted a dialogue exploring public expectations and perceptions on urgent care and will be continuing to understand the problem through a series of public deliberations in December. Read more about our ICHP Patient and Public Involvement and Engagement approach here.

Creating ecosystems for transformation 

We will also be progressing our partnership with AstraZeneca and the London Kidney Network to improve identification and prevent avoidable progression of Chronic Kidney disease in NWL, using real world data-led service design and health economic modelling. Following an extensive period of research, engagement with primary and secondary care clinicians, and an academic literature review over the coming months our health economics team will be continuing patient cohort extraction and clinician lead analysis from the Discover database. By bringing together industry, Discover data, patients and our NWL colleagues in this way, we hope to bring service improvements to patients more quickly. Find out more about how you can access our Living Lab and Discover Now here