Creating integrated care systems – enabling patients to live independent, active and healthy lives

Creating healthier populations – our work to enable people to live independent, active and healthy lives

Over the last two years, one of ICHP’s key areas of work has been to support the development of new, integrated health care systems, both in North West London and beyond. Our population health ambition to deliver value is aligned with the quadruple aim of:

  • Improving the patient experience of care (including quality and satisfaction);
  • Improving the health of populations;
  • Reducing the per capita cost of health care
  • Improving the worklife of our staff

We’re pleased to say we have now been recognised as a national leader in this area, having been awarded a place on the Health Systems Support Framework, making it easier than ever for partners to procure our services, and also providing assurance that we are a reliable, high-quality and innovative supplier in the following areas:

  • Informatics, analytics, digital tools, risk and impactibility models (Lots 4 and 5)
  • Data that supports system planning, assurance, evaluation research, care coordination and management, (Lots 4 and 5)
  • Transformation and Change Support (Lot 6)
  • Patient Empowerment and Activation (Lot 7)

But what makes us different? As a non-profit, partnership organisation of both NHS and academic partners, we are embedded within the healthcare system and so are uniquely placed to effect change within it. We also work with national and international experts in this area, with a strong track record of delivering capability programmes and supporting emerging Integrated Care Systems. And we have in-house analytics expertise which has already been recognised and endorsed by bodies such as Public Health England, NHS England, NHS Improvement, NHS RightCare and many more.

Our work so far

“We value their expertise in helping us understand our needs in greater detail e.g. through in depth data work, scouting for and assessing of solutions locally, nationally and internationally as well as their assistance in the implementation and evaluation of innovation.” – commissioning partner from Harrow

Over the last 12 months we have worked closely with local health and social care providers in Harrow to start creating an integrated health system that enables people to live independent, active and healthy lives. We provided guidance and support in setting up the governance structure for the integrated system and, once the governance was in place, we also provided analytics expertise to drive service redesign in the area and enable sustainable change. This analysis helped to inform the shape of the programme, and Harrow broadened their initial focus to healthy people over 65 as well as those requiring health and care interventions. And we delivered coaching and capability programmes for hundreds of senior and frontline staff within the system, ensuring staff felt enabled to take forward the new way of working.

Based on the outcomes of the successful first phase, our commissioners in Harrow have now re-commissioned us to continue working with them over the next 12 months, and we continue to be embedded within the programme, supporting them to become a mature integrated system – an exciting opportunity for growth and learning for all involved.

Read more about our work in Harrow

We have also carried out similar work in Hampshire, working to help establish an integrated care system there, working as part of a consortium of partners. In particular, we looked at whether lessons from delivering integrated care in Germany could be brought across to the NHS. As part of the work we were able to identify overuse, misuse and underuse of care by entire segments of the population, and work with front line staff to plan how these issues could be proactively tackled.

Read more about our work in Hampshire

ICHP services

Of course, health systems support is just one of our services from our wider offering. As an AHSN, our focus is on turning the potential of innovation into reality to help solve pressing challenges. We connect networks of health experts to help accelerate the spread and adoption of innovation. In addition to population health, our services also include the following:

Do get in touch if you would like to find out more information about our integrated care work, or how ICHP could help you solve your healthcare challenge.

Andi Orlowski –  Deputy Director of Business Intelligence